Our Story

A Family Business Built on Trust

Since 2009, we've been keeping Richmond and South West London homes warm, safe, and running smoothly. Not a faceless corporation — just a family who genuinely cares about doing great work.

Verified Credentials

Certified. Qualified. Trusted.

Gas Safe Registered

#519373

Gas Safe Registered

All gas work certified

Vaillant myREWARDS Installer

10-Year Guarantee

Vaillant myREWARDS Installer

On eligible Vaillant boilers

601/3942/0

LCL Level 3 Energy Efficiency

Boiler Plus compliant

< 1 Hour

Response

15+ Years

Experience

4.9/5

Reviews

Our Promise to You

When our founder Kasem started Kaso-Mat, he made a simple promise: treat every customer's home the way he'd want someone to treat his late mother's home — with respect, honesty, and genuine care.

That philosophy hasn't changed. Every engineer on our team carries this promise with them on every job. It's not just a business principle — it's personal.

How We Started

From One Van to London's Trusted Team

We started Kaso-Mat with a simple belief: honest work, fair prices, and treating every customer like a neighbor. Back in 2009, it was just a father-son team with one van and a determination to do things differently.

No call centers. No runaround. No hidden fees. Just pick up the phone, speak to a real person, and get the help you need — often the same day.

Today, we're a team of 8 Gas Safe engineers, but those values haven't changed. We're still family-run, still local, and still as committed to quality as day one.

JK
MK
DT
SP

The Kaso-Mat Team

8 dedicated engineers

The Kaso-Mat Family

Team Photo Coming Soon

Gas Safe
Since 2009

Based in Richmond

Serving all of SW London

Our Journey

15 Years of Growth

From humble beginnings to London's trusted family plumbers

2009

Where It All Started

Founded by a father-son team in Richmond with one van and a commitment to honest work.

2014

Growing the Family

Expanded to a team of 5 Gas Safe engineers, serving all of South West London.

2019

10 Years of Trust

Celebrated a decade of service with over 1,500 five-star reviews from happy customers.

Today

Still Family, Still Local

A team of 8 dedicated engineers, but the same family values we started with.

What We Stand For

Our Values

The principles that guide every job we do

Family Values First

We treat your home like our own

Gas Safe Certified

Fully registered and insured

15+ Years Experience

Trusted by thousands of families

Fair, Honest Pricing

No hidden fees, ever

Local Richmond Experts

We know SW London inside out

24/7 Emergency Service

Always here when you need us

By The Numbers

Our Track Record

Numbers that speak to our commitment to quality

15+

Years Experience

2500+

Jobs Completed

500+

Happy Customers

24/7

Emergency Service

How We Work

The Kaso-Mat Difference

When you call us, you're not just getting a plumber — you're getting a partner who cares about your home.

We answer our phones (no call centers!)
We show up on time, every time
We explain the work before we start
We clean up after ourselves
We stand behind our work

Every job I do, I think of my late mother. How would I want someone to treat her home? That's how we treat yours — with respect, honesty, and genuine care. It's that simple.

KS

Kasem Saliu

Founder, Kaso-Mat

Ready to Work With Us?

Whether it's a boiler service, bathroom renovation, or emergency repair — we're here to help. Get a free, no-obligation quote today.